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Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 412 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great as always. My hearing aids are so wonderful it's been a year since I have been in to have them checked. DeAnne and Wendy always take such good care of me I would never go to anyone else. I

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Joy Foster, on Google

If you need to know if there are any issues with your hearing, this is the place to come. Easy to get an appointment. Very professional and friendly staff. Tests were thorough. Very impressed.

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Very attentive and let us know what all they were doing gave a great explanation of what we needed and very helpful getting

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Toni Pool, on Google

Service was professional and friendly and every step in testing and evaluation was clearly explained. I love the device I have been fitted with. The features are amazing. I'm glad that I located this provider. Just wish it had happened sooner!

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Joan Driver, on Google

DeAnne was so informative and helpful. The first consultation went very well and when the hearing aids arrived, she seemed almost as excited as I was. This place is amazing! I need more stars.

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Diana Collins, on Google

Excellent staff. Very kind and caring.

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Donna, on Google

I have always used NewSound since i moved to Henderson. The people there are so helpful and friendly. I have gone there several times to have my hearing aids cleaned. My work hours only allow me to go during lunch and they always had me taken care and on my...

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John Warren, on Google

Very professional, knowledgeable, and thorough. No pressure to purchase. Will recommend to anyone with hearing problems.

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Tony Marshall, on Google

**UPDATE** August 2023 They are so friendly and accommodating. My appointment was for 4pm but when they heard my schedule changed they let me go in just before lunch. The reason for my visit was also handled with great care. I wish all medical offices were this kind! They were...

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Lynne Griffin, on Google

I love new sound they listen to me and work around to my needs. They explain what they're doing and what they recommend and ask if I had any other questions they are awesome. I love how they put a camera in your ear and you can see it on...

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Steven Thames, on Google

The technician took time adjusting my hearing aids. The personnel are very helpful every time I need something. They were also prompt. Did not have to wait.

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Glenda capps, on Google

I had a scheduled hearing test in Longview.. The experience was delightful and stress free. I would wholeheartedly recommend New Sound for any hearing needs.

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Will Arnold, on Google

Never had any issues here. The staff is very friendly & knowledgeable. Always willing to help. If you wear hearing aids or Need aids, give them a visit. You won't regret it.

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Mary Kidd, on Google

Had some issues with my battery draining with my fist hearing aid, the staff was very nice and helpful getting the issue resolved. The office atmosphere is very inviting and the staff top notch. Will highly recommend NewSound to anyone having a hearing problem.

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Michael Relyea, on Google

I had a check done on my hearing aids and they were cleaned in a quick and efficient manner. Knowable personnel that answered any questions.

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Fred Carl, on Google

Wonderful office. Very fast and very personal. Highly recommend.

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John Jarvis, on Google

Very professional, kind, courteous and very knowledgeable. It was a very positive experience. Thank you, highly recommend.

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Deborah Shockley, on Google

New hearing aids are great! I can hear sounds again that I haven’t been able to hear in many years. John and his staff took very good care of me and explained all of my options very thoroughly. Thank you again John.

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Fred Stroud, on Google

Just had a free consultation and hearing exam. The staff was professional and friendly. My situation was gone over in detail as were my available options. You get a sense right away that they genuinely care about your hearing and you as a patient. I’m looking at which option will...

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J. Stillwagner Sr., on Google

Great experience!! I would recommend this hearing center to everyone! Made me, my husband and special needs daughter so very comfortable!! We’re so grateful to Sarah and her team!!!

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Doris Duckworth, on Google

Incredibly patient, kind and thorough even for a free checkup service. Did not try to sell me anything. Seemed to genuinely care about my issue. Nice office and great experience. I would definitely recommend to anyone.

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spnybob, on Google

I was surprised to find a lady instead of a man. She was great, smart and pretty. She got me all fixed up.

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Elizabeth Rogers, on Google

It was a great experience. There was a very comprehensive hearing test. Comfortable atmosphere and really sweet people. They are working with my insurance to get the hearing help I need. I would definitely recommend Newsound Hearing Center to anyone having problems hearing.

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patsy allen, on Google

Sarah Noble,hearing instrument specialist, is very good at her job. Holly at the front desk keeps in contact for upcoming appointments. Overall I I am very happy with my experience at New Sound Hearing Center in Mineola Tx.

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Jerral Seale, on Google