John Miguez, L-HIS
John has worked in the hearing industry for more than 20 years. He is committed to helping people experience better hearing and works closely with the American manufacturer Audibel which offers the latest industry advancements. He is dedicated to ensuring his offices provide the finest customer care for all patients.
“Lots of people can fit a hearing aid. We can do it better!” – John Miguez
Andrea Heard- Rowe, BC-HIS
Board Certified Hearing Instrument Specialist
Andrea was born and raised in Marshall, Texas. She started in the hearing industry in 2003 and got licensed in 2007. After moving back to east Texas from the DFW area, she got licensed in Louisiana in 2014 and became BC-HIS in 2021. Andrew specializes in patient care. Her main focus is to help every patient hear to the best of their ability. Patient satisfaction is her priority. Excellent skills with programming and cerumen management.
Cherilyn Caraway provides patient care for Rusk and surrounding counties, in our Henderson, Texas office. Her many years in the medical field brings a strong commitment of quality service and loving care to all of her patients. Cherilyn’s focus is on continually serving the hearing needs of you and your loved ones, with dedicated hearing care through diagnostic evaluations, education and rehabilitation tools to ensure the right hearing solutions are provided.
“Helping one person might not change the world, but it could change the world for one person. The joy of the Lord is my strength.” – Cherilyn Caraway
Read a Few of Our Google Reviews
Read what some of our patients have to say about our staff and our clinic!
The wonderful staff. Very informative really seem to have their patients best interest at heart. Would recommend new sounds to everyone
Mark Dwiggins, on Google
Always solves any problems I have. Canton office is the best.
Teri Click, on Google
Very professional and detailed. The people I dealt with explained everything and they were kind. I highly recommend them.
Brian Holt, on Google
They were super great with my Father. So sweet and caring with him.
Cathy Reynolds, on Google
Staff was amazing and super friendly assisted me with all my questions. I will definitely be using them for all my future needs.
Richard Parker, on Google
The ladies who helped me with my ears, Chelsie & Cherilyn, were very professional and knowledgeable. Chelsie gave me a thorough test of my current hearing levels. She said I had healthy ears, but a significant hearing loss. She tested not only my ears and all that was connected with...
Ann Dickeson, on Google
Have used New Sound for more than ten years now. At first I was accompanying my mother; now only I am the primary patient. A good experience whenever I (or we) visit. They take the time to make certain the test results and/or treatment options are clearly understood. Even if...
D. Adelle Lee, on Google
Very Professional office personnel and hearing technicians. All were extremely nice and helpful.
Tammy Hudson, on Google
Phenomenal staff, and the provider is professional, kind, and efficient. I’ve had ringing in my ears for the past few years that is pretty severe and my Audibel hearing aids have GREATLY reduced the ringing/tinnitus. Check ‘em out!
Sharon Borgeson, on Google
It was a great experience from the time I arrived until I left! Everyone I had contact with were extremely helpful & friendly. I would recommend this office to anyone!
Anita Gholson, on Google
They were very helpful. Great place to do business with.
Dimple Martin, on Google