Our Staff

Sarah Noble, L-HIS

Hearing Instrument Specialist

Deanne Wheeler, L-HIS

Hearing Instrument Specialist

Andrea Heard- Rowe, BC-HIS

Board Certified Hearing Instrument Specialist

Andrea was born and raised in Marshall, Texas. She started in the hearing industry in 2003 and got licensed in 2007. After moving back to east Texas from the DFW area, she got licensed in Louisiana in 2014 and became BC-HIS in 2021. Andrew specializes in patient care. Her main focus is to help every patient hear to the best of their ability. Patient satisfaction is her priority. Excellent skills with programming and cerumen management. 

John Miguez, L-HIS


John has worked in the hearing industry for more than 20 years. He is committed to helping people experience better hearing and works closely with the American manufacturer Audibel which offers the latest industry advancements. He is dedicated to ensuring his offices provide the finest customer care for all patients.

“Lots of people can fit a hearing aid. We can do it better!” – John Miguez

Cherilyn Caraway

Cherilyn Caraway provides patient care for Rusk and surrounding counties, in our Henderson, Texas office. Her many years in the medical field brings a strong commitment of quality service and loving care to all of her patients. Cherilyn’s focus is on continually serving the hearing needs of you and your loved ones, with dedicated hearing care through diagnostic evaluations, education and rehabilitation tools to ensure the right hearing solutions are provided. 

“Helping one person might not change the world, but it could change the world for one person. The joy of the Lord is my strength.” – Cherilyn Caraway

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 298 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly staff. Knowledgeable and did a very thorough job of explaining my options.

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Glenn Hillin, on Google

I appreciate the courtesy and professionalism I received here. My first appointment was handled promptly. And they are close to my home also as I await the next step.

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Kathy King, on Google

From the moment I walked in I knew that I had made the right decision to have my hearing exam. They took the extra time and patience walk me through and explain each step of the exam and steps to follow.

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David Warnock, on Google

Great as always. My hearing aids are so wonderful it's been a year since I have been in to have them checked. DeAnne and Wendy always take such good care of me I would never go to anyone else. I

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Joy Foster, on Google

We drive a 60 mile round trip to reach New Sound Hearing in Canton. I can tell you it is certainly worth the trip!! The friendly professional staff always goes the second mile to meet our needs and fix our problems. We highly recommend New Sound Hearing in Canton!

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Virginia Johnson, on Google

NewSound was a pleasant experience. The employees were super nice and the technician was very clear and informative about hearing aids and my needs.

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Melinda Kern, on Google

I couldn't have been more pleased with their helpfulness, and expertise! Surprisingly, to me, it was a great experience. I highly recommended anyone, who's having hearing difficulties, making and appointment, and let them see what you need!

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Gayle Reeves Rich, on Google

It was no waiting. The Dr was so supportive of Scott's fears. Scott was surprised it was nothing like his hearing test 13 years ago. Both of us WOULD RECOMMEND this office.

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Donna Zahn, on Google

They was very sweet an caring ,an very generous,asked if we like a coke or something , had a coffee place set up and candy ,very polite and friendly , and helpful, I will always go take my mother there, and if I ever need my ears done then that's...

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Cherie King, on Google

I have always used NewSound since i moved to Henderson. The people there are so helpful and friendly. I have gone there several times to have my hearing aids cleaned. My work hours only allow me to go during lunch and they always had me taken care and on my...

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John Warren, on Google

Walked in without an appointment and got fitted for my new pair of custom ear protection. Super nice employees

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chris russell, on Google