Patient Reviews

Hear What Our Patients Are Saying

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

Joe McDonald Testimonial

A video testimonial from Joe McDonald

Joe McDonald’s Wife Testimonial

Hearing Aids = Marriage Counseling.

Dawn and Debbie

Dawn thought her hearing loss only affected herself, so put off getting help. Then she realized her family was affected, too.


See what made Todd change his opinion about hearing aids and why he regrets he didn’t change it sooner.

Jim and Carol

Jim didn’t want to wear hearing aids because he thought the technology was “old”. He changed his mind when he heard how much hearing aid technology has changed.

Terry Testimonial – Tinnitus Treatment Solution

Hear what wearers have to say about our new Tinnitus Treatment Solution.

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 360 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I had an awesome experience at the Canton location. The staff is very friendly and helpful. I definitely recommend this company and the Canton location.

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Susan, Dennis Murre, on Google

These ladies are wonderful! The doctor is very informative and it is a pleasant atmosphere! Highly recommend letting them help you for all your hearing needs!

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Melisa Santiago, on Google

Great as always. My hearing aids are so wonderful it's been a year since I have been in to have them checked. DeAnne and Wendy always take such good care of me I would never go to anyone else. I

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Joy Foster, on Google

If you need to know if there are any issues with your hearing, this is the place to come. Easy to get an appointment. Very professional and friendly staff. Tests were thorough. Very impressed.

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Service was professional and friendly and every step in testing and evaluation was clearly explained. I love the device I have been fitted with. The features are amazing. I'm glad that I located this provider. Just wish it had happened sooner!

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Joan Driver, on Google

They was very sweet an caring ,an very generous,asked if we like a coke or something , had a coffee place set up and candy ,very polite and friendly , and helpful, I will always go take my mother there, and if I ever need my ears done then that's where I'll go too,

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Cherie King, on Google

It was no waiting. The Dr was so supportive of Scott's fears. Scott was surprised it was nothing like his hearing test 13 years ago. Both of us WOULD RECOMMEND this office.

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Donna Zahn, on Google

I couldn't have been more pleased with their helpfulness, and expertise! Surprisingly, to me, it was a great experience. I highly recommended anyone, who's having hearing difficulties, making and appointment, and let them see what you need!

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Gayle Reeves Rich, on Google

**UPDATE** August 2023 They are so friendly and accommodating. My appointment was for 4pm but when they heard my schedule changed they let me go in just before lunch. The reason for my visit was also handled with great care. I wish all medical offices were this kind! They were very friendly. The testing they did on myself and my husband showed that he did not head a hearing aid yet i did (i already knew that). That showed me that they are not pushing for a sale when it is not needed. We chatted for quite a while and enjoyed being there. She explained the testing and the best hearing aid for me and why. I feel this will be a very long relationship.

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Lynne Griffin, on Google

I have always used NewSound since i moved to Henderson. The people there are so helpful and friendly. I have gone there several times to have my hearing aids cleaned. My work hours only allow me to go during lunch and they always had me taken care and on my way in no time. This is the on place for me period!

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John Warren, on Google

Very courteous and helpful. Cleaned and adjusted my father's hearing aides quickly. Thank you!

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Lisa Smith, on Google

The technician took time adjusting my hearing aids. The personnel are very helpful every time I need something. They were also prompt. Did not have to wait.

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Glenda capps, on Google

Had some issues with my battery draining with my fist hearing aid, the staff was very nice and helpful getting the issue resolved. The office atmosphere is very inviting and the staff top notch. Will highly recommend NewSound to anyone having a hearing problem.

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Michael Relyea, on Google

Never had any issues here. The staff is very friendly & knowledgeable. Always willing to help. If you wear hearing aids or Need aids, give them a visit. You won't regret it.

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Mary Kidd, on Google

I had my Heating Aids cleaned and serviced and they are working good as new!!

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Harold Ford, on Google

Did a wonderful job with my 88 year mother. Highly recommend.

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Terri Sayers, on Google

These Ladies are the best....they were able to work us in same day...Love them!

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Laquinda Jackson, on Google

Great experience. All my questions were answered completely and I was not rushed. Versus professional staff yet also very friendly. Glad to be one of their accounts.

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Barbara Berdan, on Google

Just had a free consultation and hearing exam. The staff was professional and friendly. My situation was gone over in detail as were my available options. You get a sense right away that they genuinely care about your hearing and you as a patient. I’m looking at which option will be best for me based on their recommendations. Once I decide, they will be my go-to specialist! GREAT TEAM!

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J. Stillwagner Sr., on Google

I had already seen 2 other hearing aid businesses without success. Sarah was extremely knowledgeable and capable. Everyone is friendly yet professional. People don't care how much you know until they know how much you care. Sarah Noble cares greatly. She wants to help you and fully understands the new hearing device technology and how to use it for your benefit. This place and these people are well worth the drive to Mineola. Give them a try !

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Edwin Portier, on Google

My visit toNewSound in Mineola provided me with all the information that I needed in purchasing my new hearing aids. The staff is very professional. A very pleasant experience. Highly recommended!

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Carrol Baker, on Google

I was surprised to find a lady instead of a man. She was great, smart and pretty. She got me all fixed up.

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Elizabeth Rogers, on Google

Incredibly patient, kind and thorough even for a free checkup service. Did not try to sell me anything. Seemed to genuinely care about my issue. Nice office and great experience. I would definitely recommend to anyone.

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spnybob, on Google

It was a great experience. There was a very comprehensive hearing test. Comfortable atmosphere and really sweet people. They are working with my insurance to get the hearing help I need. I would definitely recommend Newsound Hearing Center to anyone having problems hearing.

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patsy allen, on Google

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.